AGD-FAQ

FAQWelcome to the Frequently Asked Questions (FAQ) Page!

Here you will find some of the frequently asked questions about our services.  However, if you don’t see what you are looking for you can contact us here.

In addition, you can always browse through our blog posts.

Unlike many other IVR services that offer worldwide service, we only offer service in The United States and Canada. This allows us to concentrate on outstanding service within these 2 countries.  As well, we are based in Denver, CO and we never outsource or store data outside the U.S.

Because there is a lot of time and effort involved in creating custom IVRS, we will require you to sign a contract with us.  Our contracts are typically 6 months to 1 year. They can be reviewed and renewed annually or biannually.

Yes! We follow all HIPAA guidelines including HIPAA Compliant data storage, secure encrypted connections, and HIPAA recommendations for IVRs. 

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